Terms of business

1. General provisions

These general terms of business govern the contractual relationship between the service provider Efekti.si (hereinafter: the provider) and the person ordering the services (hereinafter: the client).

By confirming a booking or submitting an enquiry, the client confirms that they have read and agreed to these terms of business.

2. Services

The provider offers the following services:

• Sound and lighting equipment hire for events
• DJ services for parties, weddings, corporate events and other occasions
• Technical support and event execution advice
• Delivery, setup and equipment collection

3. Booking and confirmation

A booking is confirmed when the client receives a written confirmation (email) from the provider. The provider reserves the right to refuse a booking without giving a reason.

An advance payment of up to 50% of the total value of the service may be required to confirm a booking.

4. Pricing and payment

All prices are in euros (EUR). VAT is not charged under Article 94(1) of the Value Added Tax Act. Equipment hire prices are listed on the website and may change without prior notice.

Payment methods:

• Bank transfer

5. Equipment delivery and collection

Equipment can be collected at the provider's address, or delivery to an address of your choice can be ordered. Delivery costs are charged according to the price list or as agreed.

The client must return the equipment in the same condition in which it was received. Any damage or loss will be charged at the market value of the equipment.

6. Security deposit

For equipment hire, the provider may require a security deposit, which is refunded when the equipment is returned undamaged. The amount of the deposit depends on the value of the hired equipment.

If equipment is damaged or lost, the deposit is retained up to the amount of the damage incurred.

7. Cancelling a booking

Cancellation terms:

• More than 14 days before the event: full refund of the advance payment
• 7 to 14 days before the event: 50% of the advance payment refunded
• Less than 7 days before the event: the advance payment is not refunded

Cancellation must be sent in writing (email).

8. Liability

The provider is not liable for damage arising from incorrect use of equipment or actions contrary to instructions.

The client is fully liable for the hired equipment from the moment of collection until its return.

9. Force majeure

In the event of force majeure (natural disasters, epidemics, government actions, etc.), neither party is liable for failure to perform obligations. In such cases, the parties will agree to reschedule the event or refund the payment.

10. Dispute resolution

The parties will attempt to reach a mutually acceptable resolution of any disputes. If this is not possible, disputes will be settled by the court in Ljubljana, Republic of Slovenia.

11. Contact

For questions about these terms of business, please contact us:

• Email: tim@efekti.si
• Phone: +386 31 444 226